Contact Us
Contact Us
We're here to help with orders, exchanges, sizing questions, or anything else. Reach us through any of the channels below.
Customer Support
Email: askvickytiwari@gmail.com We aim to respond to all emails within 24–48 hours.
Phone / WhatsApp: +91 82992 89486 Fastest way to reach us for order-related queries. WhatsApp preferred for sharing photos (e.g., damaged item reports).
Support Hours: 9:00 AM – 6:00 PM IST, all days Messages received outside these hours will be answered the next business slot.
Registered Address
Nivora Fashion Shop No- 243 Sanskruti, A.C. Market Parvat, Chorasi Surat, Gujarat, 395010 India
What to Include When You Contact Us
To help us resolve your query faster, please share:
- Your order number (found in your confirmation email/SMS)
- Registered email or phone number used at checkout
- A brief description of the issue
- Photos/video, if reporting a damaged, defective, or wrong item
Common Queries
Order status / tracking — Email or WhatsApp us your order number, or check your account order history.
Returns, exchanges, refunds — See our Refund & Return Policy page, or contact us directly to start the process.
Sizing help — Share your measurements (bust/waist/hip in inches) and we'll recommend the best size before you order.
Bulk / wholesale inquiries — Email us with your requirement and quantity; our team will get back with pricing.